bijoy baji's commitment to responsible gaming
Gaming is for enjoyment — not harm. bijoy baji believes every player has the right to understand their limits and stick to them. On this page you will find ways to stay safe, sources of help, and information about the tools we provide.
Keep gaming under control
Online betting and casino games are a form of entertainment. But for some people they can become a problem. bijoy baji believes that responsible behaviour is not the player's responsibility alone — it is equally ours. That is why we have put in place tools and policies to help you stay fully in control of your gaming.
The minimum age to register at bijoy baji and take part in any activity is 21 years. We actively ensure that minors cannot use our platform. If any member of your household is under age, keep your account details out of their reach.
Our Terms and Conditions contain detailed information on responsible gaming, including account management, setting limits, and taking breaks. If you have questions while playing, visit our FAQ section — common questions are answered there in plain language.
Gambling should never be treated as a source of income. Every bet or game is a form of entertainment spending — just like buying a cinema ticket. Never wager money whose loss would cause problems in your daily life. Set a budget in advance and do not play beyond it.
Tools for setting your limits
bijoy baji gives you several options to control the pace and amount of your play. These limits can be activated at any time through live chat.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits can be made during that period.
Session Time Limit
Set a cap on how long you play in one sitting. You will be logged out automatically when the time is up.
Bet Limit
Set a maximum amount per bet, reducing the chance of losing a large sum on a single decision.
Loss Limit
The session will end once you have lost a set amount, preventing further losses from chasing a losing streak.
Cooling-Off Period
Temporarily block access to your account for a set number of days — from one day to several weeks.
Permanent Self-Exclusion
If you feel gaming is getting out of control, contact support — your account can be permanently closed.
Warning signs of a problem
If you or someone close to you shows any of the signs below, consider seeking help.
- You have gone over your budget but cannot stop playing.
- You are placing more bets to try to win back money you have lost.
- You are hiding your gambling from family or friends.
- Gaming is causing problems with your work, studies, or relationships.
- You are gambling with borrowed money or funds meant for essential expenses.
- You feel restless, irritable, or anxious when you are not playing.
- You are withdrawing from friends or family and spending time alone.
Ask yourself
Reflecting on your habits from time to time helps you spot problems early.
Over the past month, have you spent more time or money on gaming than you planned? If yes, set a deposit or session limit.
Are thoughts about gaming keeping you awake? That is an early sign that it is time to take a break.
Has someone close to you expressed concern about how much you are playing? Take their words seriously.
You can learn more about our values and commitments on the About bijoy baji page.
Request a limit or self-exclusion
Fill in the form below to send your request to our support team. Our team is active 24/7 and will act on it quickly.
Where to get help
You are not alone. Asking for help — for yourself or someone you care about — takes courage.
bijoy baji Support
Our support team is available in Bengali and English, 24/7.
- Immediate help via live chat
- Detailed requests by email: [email protected]
- Full assistance with closing your account or setting limits
Family and friends
Talking openly with people close to you is often the greatest help of all.
- Tell a trusted family member
- Ask a friend to help you stick to your limits
- Keep your account details away from family members
Professional advice
A mental health specialist or counsellor can provide effective support in many situations.
- Mental health department at your local hospital
- Consultation with a trained counsellor
- Seeking help is a sign of strength, not weakness
Our policy and commitments
bijoy baji is an entertainment platform. We want every user to play with enjoyment, not anxiety. To that end, our platform runs age verification, monitoring of unusual activity, and internal processes to identify problematic behaviour.
If our support team notices unusual activity on an account — such as continuous play after heavy losses or repeated late-night deposits — that user may be contacted. This is not a punishment; it is an offer of support.
Under our Privacy Policy, all self-exclusion and limit requests are kept completely confidential. Your request reaches only the relevant team and is never shared with third parties.
Responsible gaming is not just a rule for us — it is part of our values. We continually improve our tools and processes to keep our users safe.
Remember: taking a break today is the foundation for healthy enjoyment tomorrow. Enjoy the games, but stay within your limits.